Service & Repair

Sewing Machine Repair in the Hampton Roads Area

Sewing Machine Trouble?

We service and repair all brands, makes, and models of sewing machines!

Sewing machines made prior to 1995 may not be compatible for any repair with newer BERNINA parts. Electronic repairs are no longer supported, but mechanical repairs could be possible if there is stock available in our warehouse.



Call us at (757) 366-8830 to check if we have parts for your repair.

Sewing Machine Service

In order for us to service sewing machines in a timely manner, the technician needs the following accessories to insure your machine is thoroughly accurate when it leaves our service department:

#0 or #1 presser foot (no #37 or single hole presser feet)
5mm or 9mm standard zig zag needle plate (no straight stitch needle plates)
Bobbin case with bobbin
Power cord
Foot control
    If you are having your embroidery unit serviced at the same time, please also bring:

    Embroidery foot
    Embroidery bobbin case (if applicable)
    Embroidery hoop
      If you would like your tensions set with a certain type of thread, please bring the thread with the machine and have it noted on the invoice. Otherwise, we use Mettler thread.
      When these accessories do not accompany your machine, we will ask you to bring them in. Machines will not go into the service line until we have all necessary parts. We could use our parts to make it easier, but if there is a problem with one of the parts to your machine the service will be incomplete and you will more than likely come back with issues.

      Thank you for helping us to insure that your machine is in perfect condition.
      We appreciate your business.
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